We are happy to announce new offering in our product line – Cloud PBX.
This solution is targeted for business customers.
Many of our Clients are moving into great and fast developing area of corporate VoIP.
Network quality is good enough to keep performance even better than traditional landline, but this move requires to change our mindset to sell services instead of minutes.
Cloud PBX provides an awesome set of features and the most important – self configurable and manageable by customer himself set of features. Customers want full self-configuration, they are not ready to chaise support every time to change ring time.
This solution is integrated with and uses MOR as billing and routing platform.
Possible to add own logo and and own domain name.
Unlimited multi level resellers are supported with branding.
If you are interested, please contact b2bsales@kolmisoft.com for more info.
Basic actions with example screenshots:
- How to create device in Cloud PBX
- How to create users in Cloud PBX
- How to assign users with devices in Cloud PBX
Functionality
Auto Attendant Menus (IVRs)
- Help direct your incoming calls to the right location using voice response menus
- Upload your own HD recordings MP3/WAV
- Record/update greeting directly using phone
- Instant Text To Speech professional conversion
3-Way Calling
- Use your SIP phone’s CONF button to add 2nd caller to your existing call
- Connect local and remote parties
- JOIN callers and leave their conversation intact when no longer wanting to participate
Conference Rooms
- Host your own conference bridge
- Include as many callers are you have extensions in your account
- Host large conferences with burstable lines
Ring Groups
- Add multiple users to a single call route
- Add multiple devices to a single call route
- Mix and match users and devices
- Use simultaneous or sequential ring styles
Call Hold
- Place any call on hold using your SIP phone’s HOLD button
- Place multiple calls on hold on different lines keys on your multi-line SIP phone
- Use user’s specific Music
Call Transfer Attended
- Use the TRANSFER button on your SIP phone to transfer a call to another extension or even to an external number
- Add programmed fast transfer keys per extension
Call Transfer Blind
- Quickly transfer calls using the fast “blind” method without waiting to talk to the callee who is receiving the call
- Use programmed keys for faster and frequent transfers
Local Extensions
- Call between local extensions for free
- Extensions can be in the same office
- Extensions can also be in different offices
Do-not-Disturb
- Use your SIP phone’s DND button to block calls and send them directly to voicemail or other destinations you define
- Use our server-side DND feature code
Caller-ID Name&Number
- Control your own local, public and emergency caller ID names and numbers
- Adjustable by SIP device, user and by account
Music On Hold Basic
- By default, callers listen to HD classical music while on hold
- Included music is royalty free
Music On Hold Custom
- Upload custom HD recordings to play to your callers while they’re on hold
- Upload high quality MP3 files
- Record special messages for your callers
Call Parking
- Using the included feature code, transfer your caller in any parking lot number
- Once in a parking lot, pickup the caller from any other SIP phone in your account
Presence & Busy Lamp
- Use your SIP phone’s programmable buttons to “watch” is you co-workers’ SIP phones are busy, idle or ringing
- Use BLF keys as transfer and speed dial keys
Presence for Call Parking
- Individual call parking lots can also me monitored for presence, just like another staff member’s SIP device.
- Add parking lots to your SIP phone BLF keys
Find-Me Follow-Me
- Enabled call forwarding to your mobile phone to work in tandem with your SIP phone
- Accept calls on whichever device you have next to you
Voicemail
- Voicemail boxes can be added for each extension
- Voicemail boxes can be shared between multiple staff and SIP phones
Visual Voicemail
- Login to the web user portal and review each of you voicemail messages
- Search the list of messages
- See date and time of each message
Voicemail to Email
- By default, voicemails messages are send to your users’ email addresses
- The recording is provided as an MP3 file
- Date, time and caller ID are included
Faxing Send & Receive
- Faxing over VoIP using the T.38 standard is fully supported in Cloud PBX
- Receive faxes
- Send faxes
Fax to Email
- By default, faxes are send to your users’ email addresses
- Faxes are provided as PDF files
- Date, time and caller ID are included
Time of Day Routing
- Route your calls to match specific time-of-day, day-of-week or date
- Mix and match time patterns for flexible call routing for closed and opened hours
Hot Desking
- Allow your SIP phones to “float” between staff members
- Staff can sit at any desk and login to the local available phone and their extension follows
Directory Dial-by-Name
- Add staff members to the directory and allow callers to search by dialling by first name and last name
- Selectively omit specific staff members
Sequential Ringing
- Using Ring Groups, you can adjust any callers to sequentially ring multiple users or SIP phone
Simultaneous Ringing
- Using Ring Groups, you can adjust any callers to simultaneously ring multiple users or SIP phones
Call Parking Call Hold
- Call parking allows you to place calls On Hold in a Parking Lot
- Parking Lot calls can be retrieved from any other device in your account
Shared Line Appearance
- Shared Line Appearance allows multiple SIP phones to see incoming calls and selectively retrieve calls as they ring
- Programmable keys allow for call pickup
Multi Offices & Home Offices
- Register SIP phones from any of your offices all while using the same account
- Take your SIP phones with you while you travel
Local Languages
- Set a local default language for audio prompts for callers and your staff
- Change the system feedback language on a per number and per extension basis
Call History Searching
- All calls are logged under each staff members individual web portal page
- Administrators can review the master logs
- Logs are searchable
Call Recording & Archiving
- Calls can be selectively recorded on a per number and per extension basis
- Recordings are emailed to an admin verified email address with an MP3 attachment
Remote Call Pickup
- Allow staff to assist answering of calls ringing on other SIP phones
- Help distribute callers to backup staff during peak busy times
Multiple Devices
- Staff may connect multiple devices under a single user account
- Add a SIP phone at the main office and another at the phone office
Dynamic JSON Apps
- Work with our developers to create custom call routing and feedback to match your specific business processes
- Use the popular JSON data format
External WebHooks API
- Work with our developers to integrate with your customer’s CRM or reporting tools
If you are interested, please contact b2bsales@kolmisoft.com for more info.